About Me
I'm Awais Munir, an experienced IT professional based in Jhang, Pakistan. I specialize in network monitoring, technical troubleshooting, and end-user support. With a BS in Computer Science from the University of Agriculture, Faisalabad, I bring a reliable, solution-driven approach to every challenge I take on.
π Experience
- Current Role: NOC Engineer
- Company: Khushhali Microfinance Bank
- Duration: 3+ Months
- Responsibilities:
πΉ Network Monitoring & SLA Tracking
πΉ Incident Reporting & Fault Escalation
πΉ System Performance Analysis
πΉ First Level Troubleshooting
π Internship
- Position: IT HelpDesk Intern
- Company: Khushhali Microfinance Bank
- Duration: 7 Months
- Responsibilities:
πΉ Technical Support (Email, Printer, Systems)
πΉ Active Directory & User Account Management
πΉ BVS Configuration & Data Entry
πΉ Software Installations & Diagnostics
π οΈ Skills
- Network Monitoring & Management
- Troubleshooting & Diagnostics
- Incident Detection & Response
- IT First Level Troubleshooting
- Active Directory Management
- Email Troubleshooting
- BVS Configuration
- Printer Addition
- Data Entry
- Problem Solving Skills
I aim to empower businesses by delivering reliable, proactive, and efficient IT support and network solutions.